Shipping Policy

At Petal & Sea, we are committed to delivering your items as smoothly as possible. Please review our shipping information below before placing your order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information when available.

Please note: During high-volume periods (such as sales or holidays), processing times may be slightly extended.

Shipping Times

Because Petal & Sea also sells other brands, items may also ship directly from our trusted suppliers.

Estimated shipping times are as follows:

United States: 3–10 business days
Canada, Australia, UK: 7–15 business days (where applicable)
International Orders: 7–25 business days (where applicable)

Shipping times are estimates and may vary due to customs, carrier delays, or peak seasons.

Shipping Costs

Shipping costs are calculated at checkout and may vary based on your location and order size. Occasionally, we offer free shipping promotions, which will be clearly stated on our website and/or appear at checkout.

Tracking Information

Once your order ships, you will receive an email with tracking details. Please allow 1–3 days for tracking updates to update, as carriers may take time to scan packages into their system.

Customs, Duties & Taxes

Petal & Sea LLC is not responsible for any customs fees, duties, or taxes imposed by your country. These charges are the customer’s responsibility.

Incorrect Address

Please ensure your shipping address is correct at checkout.
Petal & Sea LLC is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is delayed beyond the estimated delivery timeframe, please contact us at info@petalsea.com. We will gladly assist in tracking your package or finding a solution.